Spanish Speaking Jobs in Lisbon – Customer Support Advisor
What Is This Job and Who Is It For?
The open position is for a Customer Support Advisor based on-site in Lisbon, Portugal. The company is hiring exclusively for native Spanish speakers from Spain — not Latin American Spanish, but Spain Spanish specifically. This matters because the customers you’ll serve speak the Castilian dialect and expect that level of fluency.
The role is handled through CB Talents, a specialist recruitment agency that connects European talent with multilingual customer support jobs across the continent. They’ve placed hundreds of Spanish speakers in Lisbon-based roles over the years, and this current opening is one of their most competitive.
- Job Title: Customer Support Advisor
- Location: Lisbon, Portugal (on-site)
- Language Required: Native Spanish (Spain dialect)
- English Required: B2 level minimum
- Work Environment: Multicultural, 24/7 shift schedule
- Experience: Customer service experience is valued but not always required
- Relocation: Full relocation package provided
If you’re a recent graduate, someone between jobs, or simply ready for a new chapter, this position doesn’t demand a long CV. What it demands is your language, your attitude, and your willingness to show up and grow.
Why Lisbon? The City That Keeps Calling Spanish Speakers
Lisbon has been quietly becoming one of Europe’s most desirable cities for young professionals — and particularly for Spanish expats. It’s close enough to Spain that you don’t feel worlds away, yet different enough to feel like a genuine adventure. The language gap is smaller than you’d think. If you speak Spanish, you’ll pick up enough Portuguese to navigate daily life within a few weeks.
🌊 Why Expats Love Lisbon
Lisbon offers a rare combination of cosmopolitan energy and laid-back coastal culture. The city has one of the highest concentrations of digital nomads and international workers in Southern Europe. It’s walkable, sun-drenched, and genuinely welcoming to newcomers.
- Average of 292 sunny days per year
- Cost of living significantly lower than Madrid, Barcelona, or London
- Growing tech and BPO industry creating thousands of multilingual jobs
- Large expat community — you won’t feel alone
- Close to Spain — weekend trips home are easy and affordable
The city is genuinely changing. Areas like Parque das Nações and Belém are buzzing with new offices and international companies. The customer support sector alone employs tens of thousands of multilingual workers in Lisbon, making it one of the best cities in Europe for language-based careers.
Many Spanish workers who’ve made the move to Lisbon describe it as their best decision. Across online forums and expat groups, the recurring theme is the same: “I was nervous, but within a month I felt completely at home.” The expat community is strong, the nightlife is vibrant, and the beaches are just 30 minutes away.
Salary, Compensation & Relocation Package — The Full Breakdown
Let’s talk numbers, because this is where most people have questions. The compensation for this role depends on one key choice: whether you want the company to provide your accommodation or whether you prefer to find and manage your own housing.
💰 Salary Options at a Glance
| Package Option | Base Salary | Monthly Bonus | Total / Month |
|---|---|---|---|
| ✅ With Company Accommodation | €776 | €100 | €876 |
| 🏠 Without Accommodation (own housing) | €1,061 | €100 | €1,161 |
So which option is better? It genuinely depends on your personal situation. If you’re moving to Lisbon for the first time and don’t know anyone there yet, the accommodation option is the safer bet. Your housing is sorted from day one, and €876/month in a company-provided apartment — especially if it’s a shared flat — can stretch quite comfortably in Lisbon.
On the other hand, if you’re the type who values independence and wants to pick your own neighbourhood, the €1,161/month package gives you more take-home pay and more freedom. A shared room in Lisbon can cost anywhere from €400 to €600/month depending on location, leaving you with a solid amount for food, transport, and enjoying the city.
What the Relocation Package Actually Covers
The full relocation package is designed to take the stress out of moving country. You should confirm the exact details with CB Talents during your interview, but relocation support typically includes help with travel costs, initial accommodation setup, and onboarding support to get you settled quickly. The company has done this many times for Spanish workers, and the process is well-practiced.
What You’ll Actually Do Every Day
Customer support might sound simple, but in a multilingual, on-site environment at a global company, the work is much more varied than you might expect. Here’s what a typical day might look like for a Spanish Customer Support Advisor in Lisbon.
- Answering customer inquiries via phone, email, or live chat in native Spanish
- Solving problems quickly and empathetically — customers often need reassurance, not just answers
- Using internal company systems (in English) to log tickets, escalate issues, and track resolutions
- Collaborating with international teammates across different time zones
- Meeting performance targets around resolution time, customer satisfaction scores, and first-contact resolution
- Participating in team meetings and brief training sessions as new products or processes roll out
The 24/7 shift environment means you’ll be working across rotating schedules — mornings, afternoons, and nights. Some people love this because it means free weekdays to explore the city. Others find it takes adjustment. Either way, you’ll always know your schedule in advance.
What the Company Is Looking For
The requirements for this role are deliberately accessible. The company isn’t looking for a 10-year veteran with a stack of certifications. They’re looking for someone who communicates naturally in Spanish, can hold their own in English, and has the patience and professionalism to handle customers well.
Castilian Spanish required. Latin American Spanish is not eligible for this specific role.
You’ll need solid English for internal tools, team meetings, and written communication.
Previous customer service experience is valued. Attitude matters more than years on paper.
Willingness to work in a 24/7 rotating shift environment, including weekends.
This is a fully on-site role in Lisbon. Remote work is not available for this position.
You need to be ready — or willing to be ready — to move to Lisbon within a reasonable timeframe.
Career Growth: Is This Just a Job or Something More?
A lot of people enter customer support roles as their first international job, and many end up staying much longer than they planned — because the doors it opens are real. Global companies that run multilingual support centres in Lisbon aren’t just looking for order-takers. They’re building talent pipelines.
- Team Leader / Senior Advisor — typically available within 12–18 months for strong performers
- Quality Analyst — reviewing calls and coaching others on best practice
- Training Coordinator — running onboarding for new language hires
- Back Office / Operations Roles — moving into project coordination or logistics
- Account Management — for those with a commercial instinct, client-facing roles open up
The company explicitly positions this as a long-term opportunity. That’s not just marketing language — it reflects the reality that high turnover is expensive, and companies that offer real growth retain people far longer. If you treat this as the beginning of something, it can genuinely be.
How to Apply — Step by Step
Applying is genuinely straightforward. The recruiter at CB Talents handles a high volume of applications, so a clean, professional email goes a long way. Here’s the exact process.
Make sure your CV is in English, clearly lists your Spanish language level (native), English level (B2+), and any customer service or communication roles you’ve held. Keep it to one or two pages.
Think about whether you want the company accommodation option or prefer to manage your own housing. You’ll likely be asked about this in the first call, so know your preference ahead of time.
Email your CV to simen.karasar@cbtalents.org. Include a two or three sentence introduction: who you are, that you’re a native Spain Spanish speaker, your English level, and that you’re interested in the Lisbon Customer Support role.
The recruiter will reach out — usually within a few business days — for a quick screening call. Be ready to discuss your language skills, availability, and how soon you could relocate to Lisbon.
If the screening goes well, you’ll be introduced to the hiring company for a final interview. At this stage, the relocation details, contract terms, and start date are confirmed. Then it’s time to start packing.
Don’t overthink the email. A short, professional message with your CV attached is better than a long, elaborate one. Recruiters move fast — a clean, clear application often moves ahead of a heavily formatted one. Mention the city (Lisbon) and role (Spanish Customer Support) in the subject line.
Ready to Make the Move? 🇵🇹
This role is actively hiring and positions fill quickly. Don’t let this window close while you’re still thinking about it.
📩 Apply Now — simen.karasar@cbtalents.orgConclusion
Spanish-speaking jobs in Lisbon with a full relocation package don’t come along constantly. This one is real, it’s active, and it’s designed for people in exactly your situation — a native Spain Spanish speaker who wants to build something internationally without gambling everything on a move with no safety net.
Lisbon is a city that rewards people who show up. The lifestyle is genuinely good, the expat community is warm and well-established, and the customer support industry here is mature enough to offer real career progression if you want it.
Whether you choose the accommodation package and ease into Lisbon life gently, or opt for the higher salary and find your own place in the city, the foundation is solid. The company handles the heavy lifting of your relocation. Your job is to bring your Spanish, your English, and your professional attitude to the table.
If this sounds like the right next step for you — even if you’re not 100% sure yet — the best thing to do is send that email. A conversation costs nothing. A missed opportunity costs more.